The tailor-made solution that allows you to reduce Help Desk costs by up to 75%, speeds up the dissemination of information and procedures in the company as well as data retrieval, metrics and analysis through an instant messaging application integrated with the different company software and applications.
ChatBlue is a Bot born in Business Intelligence that allows you to access the right information from a single point of use (SPOC) regardless of the language, day, time and place of access in an easy and intuitive way, through an Artificial Intelligence (AI) and Natural Language (NLP) interface it also adapts to less experienced users.
The simplicity, reliability and granularity of the data provided have made ChatBlue the Business Intelligence Bot of choice for every business and corporate environment.
ChatBlue integrates Help Desk functionality, reducing costs and allowing the measurement of service level, both quantitative and qualitative.
The result is a reduction in the percentage of user abandonment and an increase in the perceived value of the service
ChatBlue is the BI Bot that allows you to query and analyze data, dimensions and metrics efficiently and quickly through natural language.
The centralization of access and use (SPOC) together with the interaction with third-party applications and corporate ERP have made ChatBlue a streamlined and highly useful corporate solution.
ChatBlue integrates with Campaigns, websites, products and applications of all kinds to interact with the public and users of BI.
The wizard of custom forms and specific requests reduces the rate of abandonment by the user and increases the percentage of satisfaction.
ChatBlue is the proactive Business Intelligence Bot: it is activated autonomously and provides timely information for accurate analysis
With ChatBlue you no longer need to connect to the different analytics and data collection apps: the bot responds by using natural language and activates based on simple or complex business rules
BBI for Budgeting & Planning is the business intelligence and advanced analytics solution that takes your company into the future, the high value-added solution to implement data-driven decision chains:Constantly monitor the level of service by measuring the % of mismatch, which over time must tend towards zero.
The dialogue is implemented via the conversational interface.
We use Text Analytics and Text Mining to find and provide the exact answer to the user by extrapolating it from a text body or a section of it and indicating the direct link to the documentation (Word, PDF, Txt, etc.).
"70% of digital users will use a virtual assistant in their work by 2021" Gartner
BBI ChatBlue enhances your investments, exploiting and reusing all the business definitions implemented over the years:
Blue BI is a company born from the passion for data and for Business Intelligence & Analytics field and it claims a consolidated experience in the design, implementation and management of analysis systems, by fucusing on the following areas: Advanced Analytics and Business Intelligence and Performance Management.
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